Premier Nannies Florida / Heidi's Helpers
Effective Date: April 2, 2026
Premier Nannies Florida ("we", "our", or "us") operates the Heidi's Helpers nanny placement platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and mobile application.
We collect information you provide directly when you: • Submit a nanny or caregiver application (name, email, phone, address, work history) • Apply for a job posting • Submit a review or testimonial • Contact us through our website or app We may also collect device information (browser type, IP address) for app functionality and security.
We use the information we collect to: • Process and evaluate job applications • Match caregivers with families • Send application status updates and notifications • Respond to your inquiries • Improve our services and app experience • Comply with legal obligations
We do not sell your personal information. We may share your information with: • Prospective employer families (only with your knowledge as part of placement) • Service providers who assist our operations (email delivery, cloud storage) • Law enforcement when required by law We require all third parties to respect the security of your data.
We implement industry-standard security measures to protect your personal information including encrypted data transmission (HTTPS), secure database storage, and access controls. However, no method of transmission over the Internet is 100% secure.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Application data is typically retained for 2 years. You may request deletion of your data at any time by contacting us.
You have the right to: • Access the personal information we hold about you • Correct inaccurate information • Request deletion of your information • Opt out of marketing communications • File a complaint with a supervisory authority To exercise any of these rights, contact us at info@heidishelpers.com.
If you enable push notifications, we may send you alerts about new job postings and application status updates. You can disable notifications at any time through your device settings.
Our app is intended for adult caregivers and families seeking childcare services. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.
If you have any questions about this Privacy Policy, please contact us: Premier Nannies Florida / Heidi's Helpers Email: info@heidishelpers.com Phone: (561) 676-6248 Website: heidishelpers.com
This privacy policy was last updated on April 2, 2026.
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